I was just about to post the growling issue too. That might explain the high starting current and (theoretical) damage on start-up as well. The growling by the way indicates a misfiring of the SCRs, either out of sequence or not firing at all, which either way means a serious problem with the control board(s). If your motor is submersible or for some other reason you are unable to hear it accelerating, connect a small motor to the soft starter as a test. If it is misfiring, the problem will exist at any size.
While I stated (and later had to defend) that the motor current
could go up to 400% on Decel, I didn't mean to say that it should; that would be unusual and definitely not desirable. Misfiring could also explain that as well.
I agree with LionelHutz that the Decel time probably needs to be longer and the voltage boost should DEFINITELY be turned off. There is no need for that feature in a pump. of course if the starter is misfiring, changing the Decel time will actually make the problem worse, so check that out first.
That "Freewheel Input" worries me as well. Is there something that is using that input to possibly override the soft starter's Decel routine and force it into freewheel before it is finished? Sometimes an input such as that is tied to the NO aux contact of an external Overload Relay, which interprets the Decel current increase as an overload condition and shuts the motor down immediately, which would cause the valve to slam.
By the way, some Torque Control algorithms cannot coexist with Current Limit, so in order to have a "closed loop" ramp of torque, current must be allowed to go wherever it will, given the desired torque profile. Torque Limit has nothing to do with ramping, it serves as an "electronic shear pin" to trip the starter off-line in the event of a severe load spike so that mechanical components are not damaged. You would rarely (if ever) need that on a pump.
I also second the notion that you need to find someone who is familiar with soft starters to take a look. Your other thread about the damaged soft starter indicates to me that you may have some issues at your site.
JRaef.com
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