I have to disagree.
I have been doing this job for 3 years now and I noticed a trend within the end of the release of SW03 going into SW04.
Towards the end of one release and the beginning of another my calls drop off. SW04 the calls didn’t drop off at all. I was still sending numerous bug reports into SW at the end of SW04. At the first release SW05 Sp0.0 the calls continued and picked up some while I was supporting both SW04 and 05. But now that most have moved over to SW05 and since the end of 05 is upon us, my calls are down again. It’s almost stagnating. I can actually get other things done now.
The reason I know they are down is because I am required to track all incoming Calls/Voicemail/ and Email that comes my way. Those numbers reflect what is going on. Those numbers are important to me to track how and when calls are made.
My disagreement is:
1) As for speed, I found and felt SW05 to be faster IMO.
2) Retraining???? what do you mean retraining, what do you have to do to retrain someone that has been using SW04? It's not that different then SW04 was, IMHO.
3) That is something only a company can decide on.
4) N/A
5) IMO SW04 was much bugger and still is, then SW05. I still see many SW04 bug posts, but SW05 has it’s share too I won’t lie about that.
Regards,
Scott Baugh, CSWP ![[pc2] [pc2] [pc2]](/data/assets/smilies/pc2.gif)
3DVision Technologies
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