"Application MECHANICA is not supported on this platform."

[awp0]

Hello,

I'm wondering is anyone has seen the error:

"Application MECHANICA is not supported on this platform."

This happens to me in ProE (Wildfire) when I try to switch from the Standard application to the Mechanica (Wildfire) application.

I do see the Mechanica side menu, and I can create Analysis and such, but when I select "Results" from the Structure menu I get another error message:

"This functionality requires Pro/Mechanica to be installed."

Now, I do have Mechanica installed, but now I'm starting to wonder if there is some kind of post-installation configuration steps that I should follow to point my ProE installation to Mechanica?

I'm running on WinXP Pro.

Thanks in advance.

Aaron

 

[RocketRonnie]

It might be this issue:

http://www.ptc.com/cs/tan/123248.htm

 

[awp0]

Thanks for the link!

I can't seem to login to PTC's CS site at the moment (very new to this). But I'll be sure to check it out when I'm able to!

Aaron

 

[RocketRonnie]

You need to set up a user account (assuming you're on maintenance) - tan123248 suggests that "Issue has been resolve in DateCode 2003330" - what datecode is your Mechanica?