Maybe we should try to make some definitions, since there seems to be a bit of confusion, at least from my standpoint.
F1 and F2 are the output to the pilot excitor (what some people call the excitation output).
The power for the AVR on a PM type generator comes into terms 26, 28, and 30 from the permanent magnet generator thru two fuses. It is nominal 100 VAC at 240 Hz
The sensing comes in on terminals 20, 22, and 24.
The droop CT (if installed)is on terminals 6 (Polarity) and 5 (Common)
The remote voltage adjust if installed is between terminals 4 and 7.
You said the technician measures 35 volts (DC?) at F1 and F2, yes this is higher than expected, normal no load field output is about 10-15 VDC at about 2 amps DC. What is the voltage at the generator terminals and at the sensing input of the AVR (terms 20, 22, 24)? With the engine at rated speed, what is the voltage at the power input terminals, 26, 28, 30?
The excitor stator can be tested by checking the resistance, and by meggger testing at 250 VDC, should be at least 10 Mohms to ground.
Have the diodes been tested? And what is the condition of the rotating rectifier surge suppresor?
Do you have PT's on the sensing inputs to the AVR? Or is the sensing directly connected to the generator terminals? When you measure sensing, make sure you measure 20-22, 22-24, and 24-20, make sure you have all three phases, same with the PM input, 26-28, 28-30, 30-26.
If your AVR output at F1 and F2 is high, and you're not reaching rated voltage at the generator terminals, it could be a bad excitor stator (field), excitor rotor, problem in the rotating rectifier assembly, a problem in the main rotor, or a problem in the stator.
Hope that helps,