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Model number all checks out except the earlier stated capacity of 397 Kg/hr is for a larger 'E' orifice (as per attached catalogued capacity tables)
Capacity for 19K-DC-A-72.5 should be 446 Kg/hr (ASME I) - this should be on nameplate (or 981 lbs/hr)
You stated earlier that operating pressure is 4.5 barg with set pressure 5 bar That provides an adequate operating gap.
You original problem is that the valve is simmering. Potential issues can be;-
(Suggest you first exercise the valve by manually opening it using the lever - this to blow the seats and to see that all moving parts actually move)
Operating pressure is higher than 4.5 barg
Set pressure has been lowered (potentially by mishandling the valve) below 5 narg
Teflon seat is damaged
Spindle is not straight due to lever being used without any inlet supporting pressure
Piping arrangement affecting valve
Ring settings wrong - these can be adjusted in situ
Apollo has next to non existent maintenance sheets none of which details ring setting. Typically ring settings follow this convention'-
Raising the upper ring will decrease blowdown
Raising the lower ring will decrease simmer
Lowering the upper ring will increase blowdown
Lowering the lower ring will increase simmer
Personally, I would be requesting Apollo to supply the procedure for ring settings, only if other observations have been considered.
Hope this all helps.
Per ISO-4126, only the term Safety Valve is used regardless of application or design.