Hello,
My company bought a Dell Latitude without my knowledge and we can't get the piece of crap to work with SW either. It's a combination of things. First I don't know all about your software and hardware, but in ours we are running Win 98 (mistake 1) with 256 Ram (OK). The ATI Rage Pro 8 megs on board (mistake 2). They are tring to run some network software for a person at the site, so they can connect to our network at the company. They say it will only run on Win 98 and not NT or 2000. So we can't change OS's (mistake 3). We have bumped up the Virtual memory space and that wasn't any help.
I told them to send it back it isn't worth the hassle, because you can buy one that is ready to handle SW, instead tring to fix this one. You could buy a new one for less money than it will cost to repair this one.
There is a famous saying that I sometimes use in a situation like this "You can't Polish a Turd" LOL
I know that isn't much help......Good luck, if I do find a solution I'll let you know,
Scott Baugh, CSWP
George Koch Sons, LLC
812-465-9574
sjb@kochllc.com