Like GerryBertier, I have had good experiences with the SJI joist investigation form service on the few occasions when I have used it. However, you should not expect a definitive answer from them as to exactly what joist designation you are dealing with or what the joist capacity is, because I don't think they perform a structural analysis; I think they only compare the information that you provide to them against tables and other data that they have of structural member sizes, etc. that were commonly used by SJI member manufacturers at the time in question. My understanding is that member manufacturers have flexibility in how they design and assemble a joist to meet the SJI specification (i.e. it is basically a performance spec), so it is possible that there could be a bit of variability between different member manufacturers for a given joist designation. Because of this variability and incomplete information, they simply give you their best educated guess as to joist size and designation, and they are probably rightly conservative with their approach. As an engineer evaluating existing joists I also lean toward conservatism for the same reasons.