In the US, most utilities will run 3-phase medium voltage power 4.16kV, 7.2kV, 12.47kV, (there are a lot of different systems installed over the years), on their distribution networks, as they run through the neighborhoods, either on overhead pole lines or underground duct banks they will utilize two of the three phases plus the neutral from a transformer to feed individual dwelling units. The most common voltage for residences is 120/240V,1-phase,3-wire 125A. As it is rare for a residence to use 3-phase power. Commercial services can use a variety of systems. Older systems include 240V, 3-phase delta, some with a center tapped transformer to provide 120V, 120/240V,1-phase, 3-wire, 480y/277V, 3ph/4w, etc.... It is unusuall to see a large single phase service, however, in some older areas there is simply no 3-phase infrastructure to do anything else. I don't know the conditions, but I imagine that the reason for a 1200A, 120/240v, single phase service would be something like that.