Print problems

[sasmab]

Does anyone have this problem? And what to do about it?

1. When a print view is requested, mathcad shuts down without saving and without a warning.
2. When printing a single page or a range of pages, it prints the page(s) you requested and all pages behind it.

kind regards,

 

[davidbeach]

You need the M020 upgrade/patch, but probably won't get it. Read thread552-215852.

 

[philipoakley]

Apparently, if you write a nice, but firmly worded, letter to the CEO of PTC it will make you feel better..

The original bug as micro$oft's; print preview is a windows component; Mathcad is compiled with the micro$oft compiler; A number of other software packages suffered the same incompatibility glitch.

1/10 : could do better [PTC+ms]

 

[UcfSE]

You need the patch, as noted above. You'll have to pay for it though. I, and many others, find it lame that you have to pay for them to fix a mistake. Upgrades are one thing, but they should fix their mistakes at their own expense.

 

[Nileo2005]

This bug taught me the value of random, intermediate saving of progress. 10 pages, gone. Just like that. Without even a courtsey prompt to save before closing. I know its not really THAT big of a deal to just not use print preview, but because of this bug I'm still running 13. That "pay to fix our crap programming" stuff is just bogus.

 

[philipoakley]

Make sure you customise your toolbar [to remove the print preview icon].
This will reduce the chance of accidental loss, where for that moment you forget and click the icon...