NX 8.5 Quirk with Adding notes in drafting

[sumBuddy]

Hello All -

I have just installed NX 8.5.1.3 on three different workstations. The setup on all three of these machines were done at the exact same time, and all hardware being used is certified Dell Workstations. One of the machines has this quirk when adding a note in drafting. Here is the explanation:

When adding a note, I will type my message and place the note on the drawing. When the note is placed, the note dialog box is reset back to default including the body of the note I typed. This is not the default behavior I'm used to in NX, and not the default behavior on my other two machines. I was wondering if there is a switch to toggle in Customer Defaults or Preferences that makes the note dialog reset once you place the note?

I tried deleting the dialog memory. I made sure that all three machines are running off the same Customer defaults file, so I would be surprised if that is the issue.

Has anyone run into this issue? I typically have better luck with answers on this forum than through GTAC, so I started here.

Any help would be great!

Thanks,

sumBuddy (Mechanical)

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"I would like to change the world, but I can't find the source code."

 

[JohnRBaker]

Nope, I've never seen that behavior. And I'm not aware of anything which would cause it to occur.

John R. Baker, P.E.
Product 'Evangelist'
Product Engineering Software
Siemens PLM Software Inc.
Industry Sector
Cypress, CA
Siemens PLM:
UG/NX Museum:

To an Engineer, the glass is twice as big as it needs to be.

 

[uwam2ie]

when I have such issues occur on one machine,
1. control the grafic driver, read the syslog
2. deactivate all customisation real ootb, control the syslog
3. work with a new or annother user account on this machine
most cases one of these things will help to find the problem

 

[Toost]

You say you deleted the dialog memory, How did you do this ? From NX or Windows?
Just a shot in the dark,:
The dialog memory is default saved in the C:\Users\"username"\AppData\Local\Unigraphics Solutions\NX85\dialogmemory.dlx
Do you have this directory on this computer, do NX have write access to this directory ?

Try login as a different user on the same computer and see if the other user has the same issue.
I have seen a case where a specific userprofile on a computer got corrupted and NX could not be started. Other users on the same computer ran wo problems.

Regards,
Tomas

 

[sumBuddy]

Thank you everyone for responding to my question. I originally 'deleted' the dialog memory file inside NX through preferences->User interface->Reset Dialog Memory, but this did not fix the problem. I knew of the physical location of the dialogmemory.dlx file, but assumed that NX deleted this file when pressing the reset button. I looked at the syslog, and nothing stuck out at me as being an issue, so in a moment of desperation before doing a repair or reinstall, I went and actually deleted the dialog memory. Like magic, this resolved the issue!

Thanks again,

sumBuddy (Mechanical)

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"I would like to change the world, but I can't find the source code."