An eccentrically loaded wall can provide some resistance against lateral soil pressure... how much, depends on the load and if the soil doesn't provide sufficient resistance, you have the same problem but on the other side of the wall.
You have to be careful in trying to determine the flexural resistance of plain concrete... some codes deal with this, but you may be surprised how much resistance a plain 8" conc wall can provide.
The fact that the wall has cracked horizontally is indicative of flexural loading that has failed the concrete. The crack should be just below mid height of the wall. Cracking can also be a result of heavy equipment travelling too close to the wall; this will cause an increase in the lateral pressure.
Remediation is often a matter of providing HSS vertical sections that act as beams and allow the 'plain' concrete wall to span horizontally...
Dik