when you have system in place for some time, real-life information is much more valuable than design assumptions, for a simple reason that you do not have to assume anything if you can measure it.
what do you need to measure is clever part. you should make some model of current system, to present yourself how it works year-round, than seek for data.
there are many question as regards to model: for instance how ventilation is modulated (if at all), is dehumidification of even humidification part of system, is there some differentiation between perimeter and internal zones etc.
than climatic conditions are certainly crucial - you would need to seek for data about magnitude and frequency of boiler use, regular heating should be separated from summer reheat for purpose of analysis. type of occupancy should certainly be tracked in some historical data. i assume that occupancy is quite variable if such initial system is used.
the only real rule is that you cannot give prescription without good examination (similar to doctors), there is certainly no magic formula.
if client insists that you give him something (...quickly!!), good engineering practice would be to explain to him that you need careful analysis, first, maybe some tracking period as well.