I don’t know much about pricing services in this area…OK I don’t know anything about pricing these types of services.
But I do know something is wrong.
If the competition is charging USD15,000 to 20,000 and you are charging $35 to $50 CDN/hr then something is seriously out of whack here unless each job takes several hundred hours.
Most people value what they buy in part based on what they spend on it. A friend of mine tried to start a computer repair and servicing company. He thought that he should charge low and undercut the established firms. He had set his charge-out at $15 per hour. After he folded this business he worked for one of the commercial firms doing the same type of work at a charge-out of $50. He only got about $15 of that but he was much busier than he was when on his own. People who refused to hire him at $15 were asking for him at $50.
When I went out on my own I had a low charge-out rate, I had an opportunity to increase it when I competed with an established firm on price. I charged about 95% of their rate and got the job. I now charge about 95% of the big firm rate and work out of my house. I am busier than I was at the low rate.
Normal charge out rates are around twice to three times the salary of the person performing the task, does this mean that your salary is between $12.33 and $25 CDN? I think that you should re-examine your charge-out rates and bring them into line with the established firms. Computer technology now is so powerful and affordable that you should be able to match the services of a large firm.
If you match the services then match the rates.
If you are having trouble estimating the time to do the work, then that’s a different problem. For the first few jobs take your best guess and learn from the experience. You could ask a mentor how many hours to expect on a job or simply charge by the hour with no fixed price.
I am reminded of the story of the man who went to work for an optometrist selling glasses. He asked how much to charge. He was told to look the patient in the eyes and say $200. If the patient didn’t blink he was to say “for the lens”. If the patient still didn’t blink he was to say “each”.
Anything is only worth how much someone is willing to pay for it. Your asking price says the value you place on your services. If it’s a low value, what does that say about the quality of the service?
Rick Kitson MBA P.Eng
Construction Project Management
From conception to completion