We deal with frozen coal in railcars cars some of the time during the winter months in the Midwest. Our railcars are aluminum not steel. I would not recommend using hot water because it could cause handling problems of the coal down the conveyor line in frigid weather, and create a serious mess with the car dumper rotating parts. In addition, you would need an awful lot of hot water considering the amount of coal in a typical railcar. We use heaters, on occasion.