floating license lost

[scotmcd]

Anyone ever had problems with floating licenses being lost and unable to be regained?


Our license options file has the timeout set to 45 mins...users may go off to a meeting for a hour and when they come back to use Pro/E sometimes a prompt can appear askingto "Save", "Retry", or "Exit". Occasionally Pro/E will regain the license and not produce this prompt but when it does, the "Retry" never works...the "Save" works sometimes but can lead to a crash, and the "Exit" always works.


All this time there are floating licenses available on the server. We have a policy of a screen lock on the machine after 20 minutes, could this be factoring into it somehow? My understanding is that as long as the client can communicate with the server, a license should always be able to be regained. Even with the screenlock on a client should still be on the network (unlike standby).


We are currently running Pro/E WF2.0 build 270, licences are WF3.0 and using FlexNet v10.8.0.10 onsolaris 9.


Thanks

 

[orenhg]

You may want to check the option of using OpenLM to force save if the software in not active for a specified TIMEOUT. This may require some customization but will solve your problem.

Site is: www.openlm.com.

Contact me if you need help.

Oren

 

[dr_gallup]

I have left Pro/E sessions for hours or days even and have always been able to regain a floating license. I've never even seen the save/retry/exit option. We use the default timeout which I believe is 2 hours these days (used to be ~20 min with the old license manager). We have screen lock after 15 minutes. Do you have a firewall that is blocking just that one part of the communication? Using windoze these days but used to us HP-UX without problems either.