From "CSI Analysis Reference Manual For SAP2000®, ETABS®, and SAFE™"
"The Shell element is a three- or four-node formulation that combines membrane and plate-bending behavior..."
"For each homogeneous Shell element in the structure, you can choose to model pure-membrane, pure-plate, or full-shell behavior. It is generally recommended that you use the full shell behavior (Shell - thick) unless the entire structure is planar and is adequately restrained..."
"Shell Section Type
For Shell sections, you may choose one of the following types of behavior:
• Membrane – pure membrane behavior; only the in-plane forces and the normal (drilling) moment can be supported; homogeneous material
• Plate – pure plate behavior; only the bending moments and the transverse force can be supported; homogeneous material
• Shell – full shell behavior, a combination of membrane and plate behavior; all forces and moments can be supported; homogeneous material
• Layered – multiple layers, each with a different material, thickness, and location; provides full-shell behavior, all forces and moments can be supported
It is generally recommended that you use the full shell behavior (Shell - thick) unless the entire structure is planar and is adequately restrained."