CAESAR II Error incore solver

[MiguelIdom]

hye everyone! i have ths issue with the incore solver of the program i already try to chacnce the account number but every time i try to this windows pops up

i cant write anything there and doest let me run any of my previous files please help

 

[StressGuy]

You're going to need to reach out to Hexagon support for this one and create a support ticket.

https://smartcommunity.hexagonppm.com/