XML Crash and Lost Toolbars
thread1480-336108
I have the same issue that this one referenced and can correct the problem by removing the draftsite folder in C:\Users\[user id]\AppData\Roaming and it fixes the problem. My problem is as soon as I customize the Ribbon to add or remove commands I use it causes a crash report to happen and I have to start all over again. I am not sure if adding a command to the Ribbon is what is causing the crash but i have to waste 2 hours resetting up my system. If I import the user profile it only imports a small percentage of my profile so it is virtually useless.
Any suggestions as to what is happening and what to do to fix the issue would be greatly appreciated.
Thanks,
thread1480-336108
I have the same issue that this one referenced and can correct the problem by removing the draftsite folder in C:\Users\[user id]\AppData\Roaming and it fixes the problem. My problem is as soon as I customize the Ribbon to add or remove commands I use it causes a crash report to happen and I have to start all over again. I am not sure if adding a command to the Ribbon is what is causing the crash but i have to waste 2 hours resetting up my system. If I import the user profile it only imports a small percentage of my profile so it is virtually useless.
Any suggestions as to what is happening and what to do to fix the issue would be greatly appreciated.
Thanks,