Forgive me, kosy, but I'm not sure I'm following your question. You have an LED, but you are not sure of the inputs? If your material information or your convection coefficients, your ambient environment information...there are MANY things that could cause what I think to be your problem, but I have to guess to fill in a lot of information.
And to start, what software are you using?
I would encourage you to find a consultant in your area and ask him/her to help you through a problem or two. Or, you may be able to contact your software representative and see if they can provide a tutorial or some resources for material information.