And this is why I'm a fan of the corporate/company Wiki instead of documents in folders. You can search for what you need and easily create customized and annotated links that are appropriate to the individual job. With any small amount of care, because the level of effort is so low, the process is self-correcting and self-amplifying. It makes a really good adjunct to CAD because it gives a good place to store the 'why' of modeling decisions. They are also easier to manage access to. If done right, they are also harder to duplicate in bulk.
At the last place they used some document management software and a related worker management program. They assigned me, a contract worker, about 1200 pages of Word documents (published via PDF) via the worker management program (WMP). To see what I was assigned I had to log in to the WMP, then select whatever the overall category was, which would have a large number of docs, then select each doc which would go to the document vault and download the documents, which mostly had no actionable content and were not specifically informative, then read it, and sign back into the WMP, then pinky swear that I read the document. By not actionable and not informative I mean, they were organizational blueprints for the tasks that an organization should do, not what I as a worker was expected to do or to tell me who I was expected to interact with.
When I asked about this I was told to ask the guy I was working under - so what is the point of the docs if I need to ask? Is the experienced employee responsible to tell me what to do and supposedly knowing in detail what needs to be done expected to be informed in how the company is supposed to work? If so, then why does my reading 1200 pages for a term contract make any sense? Also, it was clear that few people actually read any of them. Typos, non-sequiturs, and loose ends of the basic directions abounded. Mostly make-work for everyone.
Most of the documents were multi-level documents with top level references to other documents, so to understand what was assigned one might have to retrieve and read 5- 10 more documents. At least with MIL-SPECs one got to endpoints pretty fast; some of these were endless chains.
The best part? This was all for 'certification' and the WMP would issue an e-mail telling me that I was no longer compliant when a new version of the roughly 200 documents was released. As part of their dedication to quality the old version was completely withdrawn so it was not possible to compare for differences, requiring a full re-read. No change-bars, no explanations of what or why the change was issued. To combat this I started printing them out; the PDFs were protected against copying the text. Mostly the change was word-smithing.
I take it back - the best part was the document management software was about 5 years out of date. The company that sold it had significantly updated it since. If it's already broken, why fix it?