So from less than one line of text and a single photo with ZERO Notes or explanation, we're somehow supposed to solve your problem?
Doesn't even look damaged to me, just a bit black.
So I'll take a huge leap and say the heater was damaged because something caught fire which shouldn't have, or it got a lot hotter than it should have.
There, is that a good enough answer?
and I notice that you've made 5 posts and only 2 replies, so I'm not holding my breath for any update....
Remember - More details = better answers
Also: If you get a response it's polite to respond to it.