VW's oil change specs recently are:
2.0L, TDI, VR6: 10,000 miles
1.8T, V6 (Passat): 5,000 miles
Variable oil change intervals are not a factory option in the US.
Where VW erred was not giving a tight enough oil specification. For years, they said something like "use 5W-40, but you can use 5W-30 if 5W-40 is not available". So lots of owners and dealers put in 5W-30 conventional oil instead of 5W-40 oil (which requires at least a group III based oil, which is labeled as "synthetic" in the US). In 1.8T engines, that can result in sludge.
VW now recommends VW 502.00 rated oil in 1998 and newer gasoline engines in the US. All such oils in the US are group III or IV based ("synthetic").