Aother point about UAVs is for military, UAVs benefit them with "smaller, lighter, cheaper" programs. I had a discussion with the lead test engineer for the Boeing X-45 at at AIAA dinner conference he spoke at about a year ago, where people brought up some of these points.
Now UAV's taking higher risk mission profiles is great but really, being able to eliminate up to 1/3 of the weight and size needed to support the human part of the plane greatly helps cost and other factors such as stealth and range or endurance.
Onto the other point,
I don't see totally pilot-less or remote pilot commercial plane anywhere soon in the future. My two reasons are, first the computer can not yet be programmed with a sense of self-preservation, responsibility problem solving that people have.
My other reason is that every ship needs a captain, going down to one pilot/captain per flight and and auto-pilot I could see, but you still want a trained person with an understanding of the entire craft and flying to oversee its operation from on board, as well as direct the crew. A flight attendant with a pilots license isn't enough in my opinion.