It's unfair that us, SW customers that paied for support, must wait for some MS fix to have SP1.0! Why don't SW return to the earlier process for install SP? Apart the fact that it takes longer, much longer to install the SP, I don't see any other "benefits" of using the new install process (I've never rolled back any instalation and, if I ever need to do that, I will prefer reinstall SW).
And if MS takes one year to fix the bug?
If the injection of my car is dead, I don't care if it's BOSCH or LUCAS or if these companies have problems fixing the malfunction. The car manufacturer must solve my problem! I bought the car from him. SW should do the same.
Regards