Well, I assume you have installed SW properly and still have the problem.
This might be to a bit hard if you don't know PC well, but I will try to make it straight forward.
1. Go to your user profile. The default is "C:\Documents and Settings\{your login name}"
2. Right click on "Application Data" and select "Properties"
3. Click "Security" tab and find your name addition to "Administrators" and "SYSTEM"
4. Click on your name and see if you have "Full Control"
If you can't find your name or you don't have "Full Control", that could be the cause.
You need to have administration privilege to fix this. If you don't, ask your IT or administrator.
Easiest way to make sure is create a new user profile. Logon with the new user name and see if the problem is fixed. If so, the problem was caused by the incorrect privilege of your user profile. I believe you want to keep all environment you had, so logon as administrator and assign you to "Application Data" or give "Full Control" to you. There might be other folders that are screwed up too. Go to "C:\Documents and Settings" and right click on your name and select "Properties" Then, you can assign "Full Control" to all folders under your user profile.
If you don't care about your old profile, just start working with the new logon name. It's safest way to go.
If this works, give me a pink star instead of kiss
