Thanks 6748. I don't have time to respond fully to your post and others because I'm off trying to prove to folks than this latest crisis can be overcome. Part of my frustration is that we have a bunch of instrument engineers that have their head up an their own orifice. We have complext systems that are difficult to maintain, and the guys are off doing cook books and cant seem to do much more than check continuity. Thank God you don't know where I work.
It seems lately that every time there is a process problem it's because we can't accurately measure high and low temperatures, and it all get's back to the stuff in your response. Either the instrument engineer hoses it up, or the maintenance or construction folks hose it up by not doing to best job they can - almost good enough is good enough when it's time to go on break, lunch, home, whatever.
As far as the IR type items are concerned, we have portable units used to measure surface temps, but they cant help us in this case because it's insulated and we can't get to the temps we need to measure without removing the insulation. We have (to my knowledge ever used a permanent mounted IR device.)
Our concern in this particular case is that overtemperature results in poor product quality in a product that is very expensive to produce. In addition, although this device is effectively a calciner, our fire protection and safety people have classified it as a Class B overn per NFPA 86. Ovens have to have thermal protection to keep them from burning themselves up, or catching fire, or melting into a puddle of stainless steel, or at the very least burning out the calrods. So if the surface temperature measurement are "lying" (under reporting actual surface temp.) then how do we prove that we are operating the equipment safely.
I'm off to oversee some testing. I'll report back what I find.
Thanks again for your help.