Coils of this motor have both wire insulation and 2 layers of mica tape turn insulation.
After long discussion, decision was made to replace whole stator and not rewind. So we eliminated the risk of finding damages to the iron package. When inspecting with a boroscope through the ventilation ducts, we did see some damage to the iron package, but could not quite assess the extend of the damage.
Electricpete, not quite sure what you mean with measuring the surge environment. Our approach is to take "fingerprint" measurements when the new motor arrives and then compare further measurements to this fingerprint. Only if a clear difference is noted will we start to analyse the cause for this difference. So far for these motors we did not find significcant differences. Surgetest was done 2 times after the fingerprint with about a year in between measurements.
Jbartos, we are certainly considering the spike as a possible cause, but cannot find any evidence for an external event that would be able to damage a well insulated motor and not the sensitive pc's/drives/I/O alongside it. I tend to disagree with your point 5 as the motor was running at low speed at the time of the fault, so the VFD would only have given it a 15%rms voltage. Yes we are planning a thorough root cause analysis, but still, the fault may have destroyed the evidence.
Induction, I am not sure how I gave an impression of a recurring fault, but this fault is the first and only we have had on these machines. If you post your email address here I can send you a picture, but that will not reveal much more then a simple description here: a 4 meter by 4 meter stator housing with a 2 meter inside diameter for the rotor. And on the insde of the stator a minute black spot of 10 cm wide, 40 cm long.
Oh yes, I have to come back on what I said on space heaters. We do have them, in the end bells, but do not use them. This is because there is a water to air cooler on top of the motor that is always on, with water that is always 27 degrees C. So there is a constant flow of warm air circulating through the airducts, keeping the motor nice and dry at 27 C (well above dewpoint).