SP 3.0 strange bug

[macPT]

Hi all!

I'm working on a design that was started in SW2004, continued with SW2005 SP1.1 and now with SP3.0.

I opened the top level assembly and the had the message: "SW encountered an error opening the document. Please contact your local SW support representative for help in troubleshooting this problem."

You can only imagine the panic...

But then I realised that no data was corrupted. After Ctrl+Q I was able to work, but SW would soon crash with the very informative "SW has terminated due to ab unhandled error... bla...bla...bla".

In two PC's with SP1.1 no problem was found (even after saving with SP3.0). After upgrading another PC to SP3.0, the same error ocourred.

After some hours of investigation, the problem was found in a subassembly, in a component pattern of several parts.

Supressing this pattern, fixed error. Creating a new pattern fixed the error. Editing the problematic pattern had
no results, except the fact of having erroneous behaviour with different selections.

Apparently nothing wrong was found in the earlier pattern and the working pattern is (apparently) equal. SW2004 and 2005SP1.1 never complained. So what could be causing the error? Mistery...

Regards

 

[SBaugh]

I would still send the file into SW for their investigation. The Corruption could probably still be in there.

Regards,

Scott Baugh, CSWP
3DVision Technologies

http://www.3dvisiontech.com

http://www.scottjbaugh.com

faq731-376
faq559-716 - SW Fora Users

 

[grunt58]

I don't know what the problem is but we had the same message "SW encountered an error opening the document. Please contact your local SW support representative for help in troubleshooting this problem." Our manager sent it to our VAR and they sent it to SW. It happened when we opened some large assemblies. Some of us rolled back to SP2. I haven't as I'm not doing to many large assemblies. I have not had any problems with SP3 myself.

 

[ctopher]

I had a very similar problem a few months ago. Turned out it did not like a fillet. Removing it did not help. So, I removed it and rebuilt the part and saved. Then saved as another name, closed, reopened, added back the features/fillet, then saved as the original part. So far it is OK.

Chris
Sr. Mechanical Designer, CAD
SolidWorks 05 SP2.0 / PDMWorks 05
ctopher's home site

FAQ559-1100
FAQ559-716

 

[macPT]

SP3.1 fixes the problem! No more errors.

Thanks