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SolidWorks 2005 and Mcafee VirusScan Enterprise

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brrian

Mechanical
Joined
Jan 21, 2004
Messages
164
Location
US
I'm using SolidWorks 2005 and Mcafee VirusScan Enterprise on the same machine. They're not getting along. I have these problems:

-In Windows Explorer views of folders containing SolidWorks part/assy/drawing files, the thumbnail icons appear very slowly... one at a time, down the list.

-opening assemblies and drawings is slow.

I believe the cause of both issues above is that VirusScan is scanning each file (or referenced file) as it opens. I was able to shut down VirusScan, and doing so made both of these issues disappear, so I know that's what it is.

Our IT guy spent some time turning off scans for different file types, including .sldprt, .sldasm, and .slddrw--none of which had any affect (still slow). He toyed with a lot of settings, but the only thing that made any difference was shutting down VirusScan altogether.

I HAVE to have VirusScan on my computer--it's policy. There's got to be a way to configure it so it leaves SW files alone?? I'm hoping somebody has been through this and might be able to provide some assistance or advice. Yes?

Please let me know if you need more detail or if you have any other questions, & thanks in advance...

Brian
 
Can you list the following info, so we can better troubleshoot this problem?

Version of SolidWorks:
SolidWorks Sercive Pack:
Operating System & Service Pack:
Graphics Card and Driver version:
Amount of installed RAM:
Virtual Memory settings:
CPU Type & Speed:
Assembly Statistics:
Recent changes to system:
Does problem exist on other computers:
Does problem exist with other files:

[green]"But what... is it good for?"[/green]
Engineer at the Advanced Computing Systems Division of IBM, 1968, commenting on the microchip.
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Version of SolidWorks: 2005
SolidWorks Sercive Pack: 0.1 (problem existed on 0.0 as well)
Operating System & Service Pack: XP Pro, SP2
Graphics Card and Driver version: NVIDIA Quadro FX500
Amount of installed RAM: 1GB
Virtual Memory settings: Pagefile 1536 - 3072MB
CPU Type & Speed: P4 2.80GHz
Assembly Statistics: ???
Recent changes to system: None
Does problem exist on other computers: Yes
Does problem exist with other files: No (only SolidWorks files)

Notes:

-tried disabling on-access scan (that seemed to be the obvious problem, as it scans files as they're accessed)-that did not change anything.

-IT guy blocked SolidWorks file types from on-access scan, but that also had no effect.

-I have contacted my VAR about this... we erroneously thought we fixed this, but I was mistaken. I plan on contacting them again... I asked here because of the possibility of a similar problem among such a large group of users. I was hoping to have more ideas when I get back in touch with them.

Thanks,

Brian
 
A couple of things you might try.

1. Don't show the snap-shot icons for your parts/assemblies, but show them as a detailed list for Explorer. McAfee might be using the new JPEG virus scanning thing which makes something slow even slower.

2. Ditch McAfee and move to some other form of virus scanning--perhaps a non-enterprise stand-alone. I've got nearly the same set-up as you do, but with a 64-bit AMD chip and am using Norton Internet Security 2005. Very fast, no hang-ups.

3. Double-check the worm/scripts settings within McAfee. When I ran McAfee, it would flag SW every time I opened it because of a feedback script (I think) that SW would send to headquarters on opening. So something is getting looked at by McAfee on every application launch that had to do with scripts.

Good luck.

Jeff Mowry
Industrial Designhaus, LLC
 
We have the same problem here with McAfee. Our IT is looking into it as well, but so far nothing. SW seems to get along much better with Norton.
 
I'm fine w/Norton 2005 Internet Security. Never used 2004, since I had McAfee until they started their extortionist campaign of renewal windows popping up every 15 seconds. We'll never use them again.

Jeff Mowry
Industrial Designhaus, LLC
 
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