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service issues

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krugtech

Industrial
Joined
Feb 3, 2010
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413
Location
US
is anyone having trouble getting technicians to their shops during the shutdown?

Chris Krug Maximum Up-time, Minimum BS
 
I had issues getting ALS to just answer the phone, or return a message.

Laser Experts Inc helped me diagnose a bad resonator power supply(triggered alarm 4085). All over the phone though. We then bought a reman'd PSU from them.
Amada wanted me to go through Fanuc!!
 
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