olds,
Sorry for the delay in responding, regular work has been busy the past week. Anyway, if I understand you correctly, you are saying that this part has a cross-section that is a maximum of 1.3 mm? That is extremely small for a carburized part. Most carburized parts are shafts or gears with a specified case depth of 0.5 to 1 mm, so if the entire part is only 1.3 mm thick, then the specified case depth must be quite small too, maybe 0.2-0.3 mm only? For parts this small, it will be extremely difficult to produce a case microstructure with < 25% RA using conventional gas carburizing. With low pressure (vacuum) carburizing, you can introduce the carbon very efficiently using pulsed acetylene, so very thin parts are often processed using this type of equipment.
Anyway, looking at your recipe, I think that your pre-heat cycle is part of the problem. A typical pre-heat at the process temperature would use a much lower CP of say 0.45% rather than 0.75%. Since the preheat is the longest part of your cycle, the parts will be absorbing carbon during this entire preheat sequence. Also, there is very little time for diffusion at the lower carbon potential (0.5 hours at 1475 F and CP = 0.75). This is compounded by the relatively low temperature of 1475 F, meaning that the diffusion rate is even slower, concentrating more of the carbon in the case and producing more RA. Typical temperature prior to quenching for 20MnCr5 is 1490-1545 F, so I would increase the temperature of that last stage. If you are concerned about distortion, I would increase the oil temperature and decrease the agitation rate. 150F is a very low oil temperature, and if this is a medium or fast oil, it will induce more distortion.
Best of luck, and let us know what happens going forward. By the way, I could not view the image, not sure if it is my work computer/IT settings, or something with the link.