There are several possibilities-
1- that your fluid is so contaminated with tramp oil that your refractometer is over whelmed and can not read the fluid. A good quality digital refractometer will/may solve this problem.
2- If you are using an emulation (soluble oil) type fluid the emulsion may have become unstable and you are getting such a "dispersed" line that your instrument will not read.
3- the concentration of the fluid is in excess of the range of your refractometer. Try diluting the fluid. In fact run a series of dilutions both to confirm that the refractometer works with your fluid and that the refractometer factor that you are using is appropriate for the instrument in use (Brix, 10440, Blame etc.)) Do a series of dilutions record the refractometer reading calculate the slope of the line and use that (compare your results with the number supplied by your supplier) to convert your refractometer reading into % concentration.
4- there may be something on the prism of refractometer: oil, silaxane based anti foam, "hard water soaps" etc. etc.
Just some thoughts about using refractometers in general:
A- make sure that the unit and the fluid are with in the temperature range that it is designed and calibrated for (temperature has a major effect on refractometer accuracy
B- make sure that you have a good light source -- the frequency of the light can effect accuracy but not nearly as much as temperature does- as a practical matter shine a pocket flash light thru the prism gives very good results.
C- make sure that the all the parts of the unit are very clean - mild soap and water. If the prism or the cover is scratched or washed with solvent send the unit to the trash.
Attached is a link to a web site for a company that makes very good quality digital refractometers here in the US. I have used one of their hand held digital refractometers for more than 7 years both in the lab and in the field.
A.R. "Andy" Nelson
Engineering Consultant
anelson@arnengineering.com