Hi Fred;
A couple of terms that we use differently.
Where you use the term exciter, I think that I would call that the PMG, or Permanent Magnet Generator. The tip off is the 240 V AC Three phase. The voltage will not change much with loading. Useually if you have over 200 volts, three phase it's OK.
This supplies the power for the voltage regulator. The voltage regulator rectifies and controls this and sends a DC Current to the Field of the Brushless Exciter. The PMG will be on the back end of the main shaft outside the generator housing. The brushless Exciter will be on the main shaft inside the generator housing. The brushless exciter supplies three phase AC to the rotating diode plate which rectifies it and sends it to the main field.
Power factor: Yes you are right. The power factor of a motor improves with loading. The addition of the resistive load would improve the combined power factor.
I suspect that you have a low slip motor on the crusher. A rock crusher should have a high slip motor.
Can you tell us the rated speed on the motors? More information is great, but just the rated speed will give an indication of the type of motor.
It sounds like your generator is set pretty "firm" also.
What can we do?
First, if one of the motors is on a VFD, it can be set to current limit the motor and help mitigate the current peaks.
If you have a VFD on one of the motors, give us the specs. There are a couple of VFD experts who can help you with the settings so as to reduce current surges.
AVR. I would try dialing in more stability.
UFRO Under Frequency Roll Off. Make sure the jumper is set for 60 Hz. This is the feature which reduces the voltage so as to reduce the loading when the engine on a set is overloaded. Typically when the frequency falls below 57hz. the AVR will start to ramp the voltage down proportionally to the frequency. This is a form of load shedding to allow the engine to recover. However, I don't think this will be a factor. You are drawing current but not loading the engine.
Governor. You may have 3% droop or even isochronous operation. Try setting the governor to droop control and if it is on droop control, increase the droop. This allows the generator to slow down when hit with a heavy load.
I understand that the load consists of large motors in a stone breaking operation.
If you can accept voltage dips in the office, start at 5% droop and possibly add some more. Your gut feel will be a pretty good indication of how much you can get away with.
This will allow the generator to slow down as the load hits. Then more of the energy surge in the crusher will be supplied by the flywheel on the crusher. The load on the generator will be less severe, but longer lasting as it accelerates the flywheel back up to speed. I would start at 5% droop and increase 1% at a time. The speed drop will be proportional to the KW, not the amps. However, your observation that the power factor improves when the load hits indicates that there is a fair amount of KW involved in the surges.
Power factor correction. Most of the current surge is real power current. Improving the power factor will reduce the peak current, but it will reduce the no-load current even more. If the problem is being caused by the AVR's reaction to sudden current surges the difference between normal current and surge current may be greater with corrected power factor.
The next step is series reactors to reduce the current surge. I hope we won't have to go there. It will be much more expensive than the other remedies.
I hope adjustments to the AVR and governor will correct the problem.
I have some more thoughts and suggestions, but it will be better to get some feedback from you and other forum members before I get too creative.
Re; The PS4000. Can you display the wave-form of the AVR output current? If so, you can compare the wave form with the characteristic wave forms of open and shorted diodes in the rotating diode plate.
respectfully