Hello all,
DanDel is right, in normal operating conditions, the higher phase-to-ground voltage is 1.73 time the lower phase-to-ground voltage for a transformer configuration with mid-tap grounded open delta. See also NEC fig 250-3, art 215-8, 230-56 and 384-3.
In a not normal operating condition, continuous overvoltage on the red-leg delta (wild leg) occasional could occur particularly on unstable open delta system. Some of those possible overvoltages are ungrounded connection, ferroresonance, harmonics, unbalance voltage, etc.
Unfortunately, there is not a cookbook to make a specific recommendation to determine the abnormal conditions. Consider checking first the obvious, transformer connection, balance voltage, regulation, neutral/ground connections, harmonic content, etc.
Good luck