This sounds as if you do not have hardware accelerated graphics. Are you running a remote computer ?
Open the NX logfile and search for "Graphics device", Your graphics card should be reported there similar to this :
Graphics device: Quadro 4000M/PCIe/SSE2
If it states Graphics device: GDI Generic , your NX session doesn't recognize the graphics card. If you are running a card that should be recognized, try reinstall the graphics driver if that doesn't work, try a different driver.
Regards,
Tomas