If the 'loop' pair is carried in metal raceway, there may be intermittent leakage from ground to the shield part way through the run. Isolating the cable and megging at 100 {not 1,000} volts might flush out the problem. Also, while in operation it may be worthwhile to check for AC current in the whole cable—use a low-range clip-on ammeter around the shield and shielded pair at the grounded end.