New to valves 2

[thevalveseller]

Hi,

I recently joined a valve manufacturing company as a sales engineer. I hav gone through the basics about valves and now i wuould like to go deep into this field. Could soebody please advice how i go about the learning?

thanks

 

[gerhardl]

First:

Do not make the mistake that this is purely abut technical knowledge. Of course you have to have the best possible technical knowledge of your, and your competitors products and apllications.

The other thing is your factorys and products standing and suitabillity to the market. This will never stop to alter with the action your factory takes (or do not take).

Besides searching and learning from internet (this forum) also involve and learn from all levels and of all employees in your company. Especially service people and trouble shooters and other 'hands on' people will have things to tell you. Learn from them and ask for permit to trail along and observe at technical service sessions.

Ask your QA-department to tell about failure reports on technical and other basis, what is done to improve, and plans for improvement for the future.

Ask and visit customers, and consultants (which forescribe your products) what they think can be improved from you product, factory and procedures.

Very often you will find other problems than purely technical problems, perhaps problems the factory leadership is not aware of, or have done nothing about. (Correct price-level adapted to market and competitors is a running discussion)

Remember that the information flow to all inside and outside levels is the most important part of your job. Also informing about 'things to be done' if the market share wants to be increased.

Do not forget to check with your bosses what in their opinion is the most important part of your job. (Not all bosses appreciates a service-oriented sales organization, and sees general service as wasted time)

I know what I prefer, and would have had problems with with non-service oriented sales organizations.

Good luck!

 

[thevalveseller]

Thank you so much for your valuable information... Rt now what i am really stuck with is understanding the diferent standards of carbon steel. I am required to know all the essentials regarding these standard before i get into working. Could you please guide me on how i cud go abt getting to kno the standards...

thank you

 

[gerhardl]

Search and find material descriptoions for the most common valves, body and trim. search material tables for content, and cross-search for lists of differnt standards covering equal or similar materials in different standards (EN, US, JIS etc)-.

Search metallurgical forums (also in eng. tip forums)

etc.

 

[Compositepro]

A word of advice, valveseller. If you want to appear professional on a professional forum, and with your customers and colleagues, use proper grammar and spelling.

 

[stanier]

What sort of valves will you be flogging to the poor unsuspecting engineer?

"Sharing knowledge is the way to immortality"
His Holiness the Dalai Lama.

http://waterhammer.hopout.com.au/

 

[thevalveseller]

thank you for the valuable information.

Dear Stanier

I will be selling gate, globe( plug type), swing check and ball valves(FBV, TMBV).

 

[stanier]

I suggest you get into the Crane or Tyco websites and read all the available literature.

"Sharing knowledge is the way to immortality"
His Holiness the Dalai Lama.

http://waterhammer.hopout.com.au/

 

[bhollands]

I would suggest that you go to your major suppliers as well. Find out who the knowledgeable people are at your foundries. Often any requirement that your customer is asking for they have already seen and know how to deal with. It can take days or weeks for a question to wind its way from one level to another and does not always get to a person that can actually answer the question correctly.

Bob

 

[valvesarefun]

I recommend joining all relevant organizations that issue standards that apply to your product. NACE, API, MSS, ASME, ASM International, etc, and taking every opportunity your employer will give you to attend classes given by those organizations that pertain to your product. It's an invaluable way to gain a knowledge base, recognize your areas of deficiency, and to network with your peers.

Best regards,

VRF