How long has the system been operating? Is this the first problem with motor/drive system? If yes, its time to start testing. Lets say your system was working fine for 6 months:
The VLT software will provide the same error for detected line to ground shorts and load to ground shorts. It can also supply this error in the event that your line earth is changing impediance.
Start with the motor, use a motor winding analyzer and be sure to measure loaded turn to turn and turn to ground impediance for each winding do this including any connectors used. Surge test at the repeatable hi-pot voltage, do this only twice per turn.
Now check the cable, you can bridge the ends at the motor connector and use the winding analyzer if this is a long run...otherwise just replace the cable with something acceptable for your motor. Be sure this cable is rated for the controller frequency of your VLT5000, this is usually 6-10kHz but somtimes up to 24kHz (I like the olflex products from Lapp.)
Does the system have an inductor or transformer between drive and motor? Check this with the winding analyzer too.
Now check line to the drive, does this have a inductor or transformer. Test it. Check the earth ground impediance, does this change when the machinery is running? When OTHER machinery is running? Now with everything running scope the input voltage/current waveforms from the mains, record for a week or so...is your local utility "helping" by playing with the voltage during peak hours? Does other machinery cause a spike during startup/shutdown? Be sure to check phase to phase synchronus error, is this less than 3%? Is it even close to 3%?
IF you still cannot find a reason, perform EMF "electrosmog" analysis...is the TV station satellite broadcast farm next door properly grounded? How about the airport weather radar sitting 300' from your parking lot? Are you located under imbalanced 1200kV high tension lines?
There is a reason for your error message, it means something is wrong...