I'm all for simplifying things when it comes to clients ..... remember, they see things from a different perspective so, much and all as that may annoy us engineers, it's something we need to always bear in mind.
So, in my view, it is not a matter of what the system was sized for (because the sizing is merely an intermediate step between A (client saying "please design me a system") and B (you delivering a system). Focussing on how it was sized is missing the point.
Also, be VERY careful not to confuse CONTROL range and PERFORMANCE range. If the temperature sensor "kicks in" at say 25, the room will continue to rise in temperature "for a while", in other words there won't be an IMMEDIATE response felt at the point of control.
The room might have some inertia in it so even though the sensor/stat has kicked in at 25, the room inertia might be greater than the "thump" of the cooling system and so the room might get to 26 before it stops heating and starts to cool down.
I'd be asking - how is it performing? If it performs such that the room oscillates between 26 and some temperature below 26, then I'd say you've met the hardest part of the 24 +- 2 degC. The system should be capable of getting the room to 24 for "most of the time", (and so I would size the system based on 24 deg C internal absolute, then ADD soem % or whatever to account for inertia).
Any help ??
Paul K
PS - Jeez Billy Q, with an intellect like yours, maybe you should come work for me ..... (private joke, apologies to others, I'll post my CONSIDERED response later).
PS Billy, please send cheque in the amount of $895 + GST for Civic dampers ordered H x W instead of W x H .....