My current facility is the mass customized one where lot sizes are in the 5,000 - 125,000 range, depending on the product line. We do figure in our scrap quantity when scheduling. So, yes, we will build larger lot sizes than ordered. But we have other factors we consider when scheduling. For instance, with some customers we have a 2%-5% overage/underage clause in the contract, meaning I can ship a final quantity within that range of their order quantity and be considered good. That's fairly common for the larger volume customers. Basically target your yield for 97% and run 3% higher than your order qty. If you have less than 3% scrap, you can still ship everything if the clause is active. If you have 6% scrap, you should still be able to make your quantity to the customer.
The other thing you have to consider is that in our facility, we work to forecasts that are anything but accurate, especially for various automotive customers these days. You develop a relationship with customers over time such that you learn to anticipate their patterns. I have several customers that always understate the forecast, then drop in orders at the last minute and expect immediate turnaround on what is normally a six-week lead time. So we build inventory ahead of time with this expectation. Does that mean our inventory turns are less and that we pay a higher holding cost? Yes! However, if I didn't do this, I would be shutting assembly lines down at which point my customers would be less than pleased. Is it an optimal situation? No. But we charge our customers for holding extra parts by having a higher piece price. So in the end, they pay a higher price for better service. My customers with accurate forecasts who accept the concept of lead time pay lower piece prices because they are willing to do some of the leg work. In the end, it's an accounting game.
Now, if your rate of defective parts is higher than your target yield, you hope that you have that excess inventory on the shelf to cover your order. If you do, you have just the added cost of maybe a break-in setup to get your safety stock back up to the desired levels. If you end up with a severe defect, sometimes you miss the delivery. How much safety stock you carry will depend on your end user. If you're tier 1 automotive, you'll probably run a higher level of safety stock because the fines for shutting down a line are high. If your customer base is different, then maybe you sacrifice on-time delivery for lower carrying costs.
So it's all a give and take relationship in our business. Optimally we would love to have a push-pull kanban style system with proper lead times built in. That would be both lean and cost effective. But when everybody is trying to push the holding costs of inventory to their supply base, you end up with the excess inventory situation.