Our perception of what can and cannot be done often differs significantly from management's perceptions and expectations.
They'd really love to think they have been employing more people than they should. The truth is they were probably already undermanned.
Yes, in some few cases it is true; in the union shops and of nationalised industries. It has even (but very rarely) been true of the odd private company.
But even before the crunch it would be fair to say many were stretched. Most engineers here would have to say that even doing their own job they work far longer hours than contracted.
Management then start a head count reduction, always the first response and they then hand out responsibilities to the remaining employees.
For a while those employees will try to do all three jobs and then they will try and prioritise what each job should deliver.
Sooner or later there will be a reckoning when the many housekeeping tasks and less essential tasks not done start to assume major proportions and the cracks begin to show.
Management at this time appears the completely surprised to discover things are not getting done as they used to be. They may also decide people aren't "pulling their weight". They will disagree about what tasks are essential (anything they need for their monthly reports is essential and often innovated on the spot.... as times get tough then is when the management reports start to get far more detailed which imposes a bigger burden on everyone).
Let's face it, even in the best of times management will not usually have to good a hands on understanding of who does what and why and how well.
So, you and I know it is often damned difficult to do just your own job and impossible to do justice to the extra jobs added on.
But what we know isn't what counts, it is what management expects that counts and while management may pay lip service to the "times are tough" and "yes, they understand the problems" they really don't.
I expect, because none of them really wants to know the real story and they really haven't the bottle to stand up to their bosses and explain that you can't get a quart out of a pint pot; after all they will also want to keep their jobs and they will do that best by promising the directors that they "can do" even if they know damn well they can't.
At times like this there aren't too many managers prepared to stick their heads above the parapet and detail exactly how bad it will be and how they will have to scale back their expectations.
remember that old problem: If it takes 10 men a week to build a wall, how long will it take one man?
Math answer: 10 weeks
Management answer: 2 weeks, OK maybe four but heads will roll if it slips. (time for the pep talks, they'll fx every problem)
Real answer, it ain't gonna get done. Forget about walls, we're too busy baling out the boat.
Sooner or later, of course, management will start to "retrench" but while staff are the first to go, last to go is that beginning of the year forecast (which was probably fiction even before the recession hit).
JMW