Hello GirlEE
There are two major components to consider when starting a motor on a gen set.
The engine produces KW and the alternator produces Amps or KVA.
If the engine is too small, the frequency will drop, and if the Alternator is too small, the volts will drop.
Both the engine and the alternator, have an overload capacity and the ability of each to start a motor, is dependant on the overload capacities.
At this stage, it sounds as though you are having a problem with voltage drop, rather than frequency droop, so lets concentrate on this in the short term.
There will be an overload in current during start and the minimum current required is a function of the load torque and the motor starting efficiency. You are already starting against a closed valve, so that minimizes the starting torque requirement.
Using an auto transformer starter can reduce the start current provided that it is set up correctly. In many cases that I see, the motor effectively goes DOL because the transformer steps to full voltage at part speed.
I expect that you are going to need at least the 65% tap to get the pump to full speed, and in many cases, the 80% tap is required to get the motor from 60% speed to full speed. i.e. on the 65% tap, the motor runs out of torque at around 60% speed. This is very much a function of the motor starting characteristics and the load torque.
The first question that I would ask is: Is the trip occuring at the same time as the transformer starter switches to full voltage? Try extending the changeover time ans see if the generator runs for longer.
If the generator is tripping while the starter is on the 65% tap, then you have an excitation problem which is limiting the overload characteristics of the alternator. - This may not be a fault, rather a weakness in the system.
If the alternator is self excited, then the chances are that it will have a short term overload capacity of around 120 - 130%. This is very common on lower cost generator sets. If the alternator has external excitation from a PM generator, then it should be able to supply a short term overload in the order of 300% current.
For this type of application, I always specify a three phase averaging AVR and a PM Generator excitation system. These can usually be added if required.
Self excited systems will commonly require an alternator rated at 250 - 300% of the motor rating to start, PMG excited systems commonly require alternators rated at 120 - 150% to start a pump.
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Best regards,
Mark Empson