It is customary to have an instrument data sheet for each intrument (an ESD valve is considered an instrument). The datasheet should have the port size filled in.
Have you checked the valve datasheet?
An alternative is to pull the valve and check it. This would involve shutting down your line (unless there is a bypass), and a field crew.
With regards to checking with the manufacturer, I don't think that will work. In my local area, the manufacturer would most likely not give an answer. The reasons are many, and it basically boils down to this - once it leave their shop, they can not control what happens to their product, and due to legal issues, will most likely not commit to anything without investigating it themselves (in this case, they would probably charge you to send a tech there to pull the valve and check the port).