I see that most posters here are on the client side of outsourcing and I think i will be the only Outsourcing provider in this forum.
I am 32 yr Indian male (Not Red Indian..India near Pakistan) working for a company in India as a Lead BDM which does outsourcing of Engineering work. mostly drafting and 3D piping modeling. (The cookie cutter types)
I have been with the company since its inception till date. so far 4 years have rolled by. We bagged our first overseas order for a big LNG client (South East Asia) for conversion of AutoCAD Drawings. We were doing it for $4 / Hour.
We did a good job, we posted an experienced CAD Engineer at their site to co-ordinate.
The local company (It was an UK EPC) who was outsourcing on behalf of the operator was charging 10 to 15 times!.
We did almost 2500 drawings plus some as-built.
Let me tell my experience as a service provider. We had some problems with quality and I will tell you why it is;
Most Outsourcing Service providers are started by professional Engineers, As capital they have thier knowledge and expertise.
But they dont have working capital or investment money.So what they do is to employ in-experienced people to reduce thier costs. Because they are confident that they can manage the output through them.
It begins good, but as the project volume increases, there pressure on delivery. Let me be frank in my opinion the westerners think that they are "perfect". Like punctuality an other stuff..The Chinese and Indian are not..they are more subject to situations and resource constraint and anything is acceptable (I myself don't like this attitude)
But the westerners are sometimes too fussy and demanding and they are not interested (they despise) to listen to any excuses or explanations as far as time is concerned.
Here starts the problem. It starts affecting the quality and accuracy of the work. Then I have seen some people client getting "pissed off.." (But not all our clients are "pissed off..")
Some of the posts in this thread mentioned it takes 2 years to find one and two years to develop one.
That is true, Most OSPs are start ups lacking, time and capital *even they sometimes dont have the monies to pay salaries)
The outsourcing company has to look long term (This is just like share investment)and develop the service provider in the following;
1) Give him constant work
2) Train the key people (prefer owner) constantly
3) Enforce certain things like stay of certain employees
4) Enter into a long term contract
Definitely it will be a valuable proposition only in the long run.
Now coming to the point of "Losing Jobs" let me take this personal,
I dont know the current situation now. The West and the developed countries in the beginning was always a "Producer" they produced both tangible and intangible goods (like technology)
The poor, underdeveloped and developed countries have always been the "consumer"
They don't have technology, they don't have money, they dont have social systems, they don't have good government, law and order is something written on the board. They dont produce anything other than cattle, cows and grains.
(Before even being a consumer, for more than 1000 years these third world countries were being exploited and squandered, violated of their resources and even people were mercilessly ill treated (and killed some times)and humiliated in their own countries (like getting thrown of the train in our own country, because we were slaves.
To be more specific the British, French, Spanish, Dutch, Portuguese all are guilty of these squandering (The Americans are just a product of these once upon a time squandering bunch)
Why is the toothpaste, the detergent, the cornflakes, the soap and so many other brands are always owned by a western company. Silly of me when i was a teen and when we had "Cable TV" and "STAR Plus" for the first time in India and when they showed "Colgate" "Surf" ads, I thought wow! Indian brands are selling in the US!
In India there are 2769 Multi National Companies doing business, like Kellogs, Coke, Pepsi, McDonalds, Walmart, Uni Lever etc etc etc etc...
We wont die without cornflakes and burgers, more over it is not our food.If in India we have 2769 MNCs think about all the third world.
For E.g Kellogs an American Brand did a total sales of $12.8 Billion globally. Out of which $8.5 Billion is only from the $8.5 Billion is only from its home market of N.America.33% of the sales is from Non-American Markets.
This is not only for a simple corn flakes, take anything, food, technology licenses, Hi-tech Machineries, Computer Chips, Specialty Process Equipment, Defence Equiment, Medicines, software (they are the people who earn more money)Finance and Insurance, (Most Insurance companies in the third world are tie ups of a Western Company)Most Engineering Companies are from the West in India.
So the west is the "Producer" and not the "consumer"..
and what do the Americans send for outsourcing? , boogie woogie toys,cheap plastics and slippers, and the "cookie cutter" type of services,data entry,call centers and what do they pay? a fortune?
just peanuts...
and occasionally some stuff like this FEA, Engineering etc
The West mostly "Produces" and sells "Cream" for a premium price with political "bullyism" (All the trade talks and stuff, opening up pur country doors with crowbars so that they can stuff the burgers in our mouth and send it down with thier colas..)
the other countries mostly just wash "dirty line" for scraps of left overs thrown from the dining table of the west.
Even till date, I dont know I have not done any research, The west is developed country, atleast every one has water to drink and a potty to shit..whereas many third word countries, don't have a place to shit and dont have water to drink.
Please dont fret and fume and make a "hulla-bulla" out of Engineering Outsourcing to other countries. This is just a narrow and selfish mindset forgetting about history and other economics.
What you should be more worried about is "Outsourcing Manufacturing" because the Engineering Revolves around this.
After 2 years I am here in Calgary now. I am approaching for work. I have entered into contract with a Candian Draftsman with 15 years experience to do the co-ordinating stuff.
I intend to form a Canadian Engineers team here and get work from Middle-East,
because you see, the sheiks are a greater duds than the half naked peasants of India (who are a unfit lot to be Engineers), who just happen to travel in a Camel, drink camels milk and live on dates...