stanier,
I've always found it best to study quotes and proposals with much intensified attention when claims strain the bounds of credibility. A good concept to keep in mind is one that I learned many years ago:
Performance data is generated by the Engineering Department, edited by the Marketing Department, and glamorized by the Sales Department. At each stage, no one falsifies the data, but they do find ways to present it in the most attractive manner.
Translation:
Pay very close attention to all fine print, keep industry standards in mind, and pay close attention to the potential width of allowable error bands for parameters.
From my experience, it is a rare vendor that will not provide useful clarifications when asked pertinent, well founded questions. In reality, bonus/penalty adjustment provisions commonly get very messy to adminster due to site conditions, off-optimum operation, less than perfect provisions for pressure, temperature, and flow measurements, etc.
In this particular case, it is almost a certainty that motor, seal, and coupling losses are not included in the 93% figure.