If I were there, In your shop, I would use
4000w 2000hz 100%duty 0.06Mpa 1.5mm gap at 70 inches per minute 1750mm / minute. Check the setting in the upper left of the control and make sure its on THICK. Make sure your beam purge or nitrogen purge is on and working.
Make sure your lens is clean top and bottom (for now, and the sake of argument, no spots at all). Make sure you have a good nozzle and it is centered properly.
Read the document I posted / attached.
Start out by adjusting the focus in the upper right of the cutting condition page. Line E1 if you have a 160i or the spot where it says focal if you have a NT.
Cut a hole and square, mark on it your focal position, move up 1mm, cut another one, mark it, move up another mm, ......
You should see a range where the cut gets worse and worse. If that is the case, stop when you get one that will not come out of the sheet. Ideally, you would see a complete range, from bad, to good to great to good to Turmph part.
Your focal point you want to cut with should be right in the middle of that range.
To be more specific, for example, you cut a part it will not come out of the blank at -6mm. You keep moving it up (-5mm -4mm -3mm -2mm....) until you get to -1mm part looks good. Keep going until you get a part that does not come out of the sheet. Go all the way. it may be at +4mm before you get one that does not come out of the sheet. (-6 mm + 4 mm)/2 = -1mm (pretty good, even for an engineering website). The point you want to cut with is in the middle of the range.