Some questions,
1. "bowling out" should be blowing out? What materials are the poppet/ball and seat made from? Or do you mean the seat is wearing out prematurely? Do you see wear on the ball also? Pitting or other signs of cavitation damage? You ideally want the replaceable element (ball in your case?) to wear first, which means it should be the softer element in the pair...I think. Are the seats replaceable?
2. Triplex plunger pump or other?
3. What is the service (fluid, temperature, inlet and outlet pressures)?
4. What do you mean by the springs are cupping? Do you mean buckling? Or are the spring seats wearing on the check valve poppets? Do the springs have machined seats to bear against, and are the springs ground flat? What material are the springs, and what fraction of running speed is the critical frequency for the spring, and for the spring+ball/poppet mass.
"the kicker is these problems are 99% on the suction side only."
Suction side seats always see a more severe pressure load cycle, when you think about it - from low (suction head) to high (full output pressure) in one half revolution of the crank.
Are you really using a ball as the poppet? What flow rate are you running? Other than really small flow rates, usually one sees a machined poppet with an integral spring seat. How close is the spring to buckling (what is L/Lcrit)?
Sounds like there may be a low enough inlet side pressure that you are seeing cavitation, or incipient cavitation, causing the damage you note (essentially impact damage and/or cavitation bubble collapse, leading to impact damage to the seat and ringing/excitation of dynamic behavior in the spring). You could advise the customer to increase the supply pressure (booster pump), and/or lower temperature, or use a slower pump speed with a larger cylinder/plunger diameter and/or smaller crank displacement to reduce the acceleration head. Harder seats (stellite?) might help.
30kpsi is up there. Our sister company is in process of testing stuff at those pressures, but I have not heard anything from them about pump troubles...though maybe it's their test pump you are worrying about. Realize you are working with a pressure that is a significant fraction of the fatigue design stress for even 17-4 PH, so design of the seat becomes non-trivial. What are the predicted contact stresses on the ball and seat at 30 kpsi load on the ball, and what fraction of yield stress are those contact stresses?
Ok, more than a few questions...