Adding a washer of any type to a gland connector could be called a code violation by the AHJ under our codes.
The contact between the gland connector body and the gland plate is a bonding path and as such, anything introduced into the bonding path must be approved for the purpose.
Even though a serrated washer may actually improve the bonding path by penetrating a surface covering such as paint, it must be approved for the purpose.
The ability of the serrations to pass high fault currents may be an issue and hence the need for certification and approval for use.
Note: I have been away from the commercial sector for quite a few years and if there are now approved serrated washers on the market I welcome the information.
If a gland entry must be sealed we have a couple of options.
One solution is to use a Meyers Hub.
The serrations provide metal to metal contact for bonding continuity and ensure that the paint layer is penetrated.
The compressible insert provides sealing. These hubs are common on industrial projects.
A seal ring is another option.
This is an approved plastic seal ring with a metal outer ring which provides bonding continuity.
Penetration of the paint layer is accomplished by the locknut on the other side of the gland plate.
These are common on commercial projects were biding is very competitive.
Gland connectors are available with a Meyers Hub type seal incorporated into the connector.
Bill
--------------------
"Why not the best?"
Jimmy Carter