boss thwarts efforts

[boffintech]

We own Device-A.

Replacement cost =
a) $1000 or b) $500+return of core unit

If option B is chosen the replacement unit can not be shipped until the core unit is received by the manufacturer.

I relay info to boss and advise that we will use option B because we actually have possession of the core unit. I suppose option A is needed if your unit is lost/stolen/MIA. Anyway, we are in HUGE time crunch as unit must be at a job and functioning in two days. So I promise the manufacturer that if they would please send the replacement I will send the core and that the units will effectively cross in transit.

They agree and I receive the replacement unit. This was over a month ago and now I discover that we still have possession of the core unit. Apparently it was intercepted just as the Fed-X was about to whisk it away.

Boss now says he doesn't like the deal.

However, my promise is still hanging out there. What to do?

 

[MikeHalloran]

Get a new boss.


Mike Halloran
Pembroke Pines, FL, USA

 

[macmet]

Ooh I've been there.

And the boss I had like that, ended up driving that company into the ground. He started doing that with every decision.

I agree with MikeH. I'd start looking.

In the meantime you should explain to the manufacturer the situation. Chances are they've had a boss like that too and will understand you were sincere with your promise.

 

[MintJulep]

Well, since apparently no one from the manufacture is screaming "where is our core" they don't really need it.

So effectively you are on option A.

Tell them you're sorry, and please send you a bill for $1000 so that your boss can authorize payment.

 

[SiliconeAurora]

What Mint said. You've been option A'd against your will. Inform the manufacturer of the situation in the most diplomatic way possible (after all, it's likely your boss has access to your email even if he's not on the cc list) and end up paying the 500 bucks.