Sure. The customer had given us a very healthy down- payment on this project. To date we have direct costs equal to about 10% of what he has given us. Because the VALUE that we have given him far exceeds the cost we have incurred, we feel justified in keeping all of that down payment, and the customer seems to realize that that is the way it is going to be. As we thought more about this, if we pull out of the job, the customer has nothing....therefore it wouldn't be right for us to keep ALL of his money, so we did some checking. I went to the jobsite and learned that it's not being built too shabby, it's just not in accordance with the released drawings. They're using a different framing method.
We proposed to the customer that for a small fee (a matter of principle more than anything) despite him stiffing us and not giving us the construction portion of the signed agreement that we will work with him, re-draw the structure with the different framing system, get the state release, I would still do my rigorous inspections, and then we'd both win. He accepted that proposal.
Part of our request to do this was that the supplier of the floor and roof trusses and entire framing package needs to provide a stamped/certified plan of what they've done, so that I as EOR know what has been produced, and that somebody else is taking responsibility for those components. Typically, I design, and my company fabricates those components. In this case, somebody else provided them, so I feel I have every right to have those stamped.
That along with a few other things was expected by us of the customer to be provided. Now it's been a few days, customer is once again not returning our phone calls, and we still haven't received the appropriate information to do the re-design. We know we're dealing with a "snake" here, so I called the building inspector and asked that the project be "red-tagged." That was done via a phone message, but I suspect that will be done.
So....the saga continues. The contractor told us that he has about three more weeks before completion. I sense that he is trying to buy time to get done and out of there before this issue is resolved, so the red-tag should help him re-consider.
People are interesting......or shall I say maddening!!??
Thanks for asking.